We deliver Australia Wide Monday to Friday, during regular business hours.
After your order has been shipped from our warehouses,
delivery times are approximately:
3-5 business days for metro Melbourne, Sydney and Brisbane
3-7 business days for Adelaide, Gold Coast, Wollongong and Newcastle
5-10 business days for Perth
7-14 business days for all other regions
Delivery dates are not guaranteed and subject to courier availability. Please allow for up to 5 additional business days.
Standard deliveries do not allow delivery date/time reservations
Once you’ve completed your purchase, our system will process your order and send you an email to confirm we have received your information. In the unlikely event that we have to change anything about your order, we'll be in touch asap.
Standard Deliveries :-are Drop-off (Door-to-Door) only (not delivered inside your premises)Standard deliveries do not allow delivery date/time reservations
If you require In-Store Delivery, removal of old appliances, removal of packaging or a specific day/time for delivery, please Contact Us so that we can arrange a private courier.
Once you’ve completed your purchase, our system will process your order and send you an email to confirm we have received your information. In the unlikely event that we have to change anything about your order, we'll be in touch asap.
We request all couriers to call you the day before delivery to arrange an approximate delivery window. We use private couriers for all deliveries including TNT, StarTrack, Cope Sensitive Freight, AirRoad and others, depending on the items and your location.
If you require removal of old appliances, setup or connection of fridges, dishwashers, combi ovens, gas equipment or even grease traps, we have service partners who offer installation services. For a quick quote, please email us on info@soilson.com.au
Estimated Delivery Charges:- The estimated delivery charges of small items for Vic and NSW metro areas are starts from $89 & Heavy item from $250 to $500.Please contact us for All Regional /non metro areas delivery quotation.However, the delivery charges are calculated at checkout page.
NOTE :- THE ABOVE MENTIONED SHIPPING ARE ESTIMATED, ON CHECKOUT THE SHIPPING RATES ARE AUTOMATICALLY CHARGED BY TRANSPORT COMPANY, DEPENDING ON THE DESTINATION, DIMENSIONS AND AVAILABILITY OF THE ITEM.WE ARE NOT CHARGING ANY EXTRA FOR SHIPPING.
Your tracking number will be sent a couple days after your order has been processed and you will be able to self-monitor your delivery on the courier's website. If you need any assistance, you can always call or email us for support.
We request all couriers to call you the day before delivery to arrange an approximate delivery window. We use third party couriers for all deliveries including TNT, StarTrack, Cope Sensitive Freight, AirRoad and others, depending on the items and your location.